Getting Help with UserVue

UserVue provides a set of resources to assist you in getting started with UserVue.

UserVue Demo

The UserVue Demo provides a basic overview for new users. The UserVue Demo can be accessed on the Sessions page when no sessions have been scheduled.

UserVue Help File

The facilitator, observer, and participant help files are all combined into a single help file. View the participant-specific help at the end of the help file to help the participant through a session. To open the help file in the applications, click the Help button.

Help Links on UserVue Web Site

Context-sensitive help links appear throughout the UserVue Web site (https://uservue.techsmith.com).

Learning Center

The Learning Center provides additional training and documentation resources including training videos and PDF guides available to download and print.

To access the Learning Center Web page, go to http://www.techsmith.com/learn/uservue/default.asp

Technical Support

TechSmith provides technical support for UserVue. You may submit a support incident on the Technical Support Web site or search our support database for UserVue articles.

To contact Technical Support, visit:

Technical Support page: http://support.techsmith.com

Support: + 1.517.381.2106 Toll Free: 888.750.0686 (U.S. & Canada only)